Case study · Leisure

A Central Belt family adventure park

Summer-peak janitorial, washroom and reactive maintenance for a family adventure park serving tens of thousands of visitors per week.

Sector

Leisure & Hospitality

Scope

Peak-season janitorial and washroom services plus reactive maintenance for a Central Belt family adventure park. The site goes from low-hundreds to several thousand visitors per day during school holidays, so rota planning and surge capacity were the project.

Outcome

Peak-season public complaints about site cleanliness fell significantly against the year before our contract started, and washroom incidents were resolved within a short average response window during peak-day operations.

"On a sunny July Saturday we need washrooms and cleanliness to be invisible. They make it invisible."

- Operations Director

Deliverables

  • Surge janitorial for school holidays
  • Continuous washroom servicing
  • Rapid reactive maintenance response on peak days
  • Out-of-hours deep cleans for site reset
Why is this anonymised?

Some of our clients operate under confidentiality requirements that prevent us from using their name publicly. We respect that by anonymising every case study on the site. References can be provided directly on request, under a confidentiality agreement.

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