One contract, one number, one SLA

Total FM

Integrated single-source facilities management for multi-site operators who want one point of contact across every building and every service line.

Total Facilities Management is a single contract covering every service your buildings need. Hard services, soft services, statutory compliance, the 24/7 helpdesk and the consolidated reporting around it all, under one SLA with one named account lead. One number to call. One monthly invoice. One person who owns delivery across every site.

The reason to bundle hard and soft FM under a single provider is not usually headline price. It is management overhead and accountability. Running three or four single-service providers generates meeting time, invoice reconciliation and finger-pointing at interfaces when something goes wrong. Total FM folds that complexity onto the provider and gives the client back their attention.

Our Total FM contracts are built for Central Belt operators who want a single operations partner across every site. We run a structured mobilisation before every contract goes live: asset audit, compliance verification, TUPE where relevant, helpdesk cutover and stakeholder communications. On go-live day, the building carries on working and nothing drops.

Services in this pillar

Every total fm service we deliver.

Ready to bundle it under one SLA?

Every pillar lives under the same helpdesk and the same account lead.

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